Dashboard Guide
Your restaurant dashboard lives at dashboard.getsuko.com. No installation needed — just log in and you’re ready.
Logging in
When Suko sets up your account you’ll receive a welcome email with your login credentials. Go to dashboard.getsuko.com, enter your email and temporary password, then change your password from Settings after your first login.
Overview (Stats)
The first page shows your usage for the current month:
- Messages used — how many AI messages have been sent, and your plan limit
- Total sessions — number of unique chat conversations
- Average response time — how fast the AI replies on average
Menu
Add and remove menu items that the AI can reference when guests ask about your food.
- Click Add item and fill in the name, price, and description
- Items are grouped by category — create categories to organise your menu
- The AI automatically uses your menu when answering questions like “What’s on the menu?” or “Do you have vegetarian options?”
Widget Appearance
Customise how the chat widget looks on your website.
- Preset — choose a built-in theme (Classic, Modern, Minimal, etc.) to set colours and style in one click
- Primary colour — pick any colour to match your brand
- Dark / Light mode — set the widget’s colour scheme
- Position — bottom-right or bottom-left
- Labels — change the chat title, subtitle, bubble text, and input placeholder
- Language — English, Spanish, or Croatian
- Behaviour — enable auto-open (with a configurable delay) and mobile fullscreen mode
Changes are previewed live before you save.
Sessions
Browse the full history of chat conversations on your website.
- Each session shows the number of messages and when it started
- Click any session to expand and read the full conversation
- Use pagination to browse older sessions
Reservations
If reservations are enabled on your account, this page lists all incoming requests.
- Pending — new requests that need a response
- Confirmed — bookings you’ve accepted
- Cancelled — requests that were declined or cancelled
Click Confirm or Cancel on any pending reservation to update its status. The guest receives an automated email notification either way.
Domains
Control which websites are allowed to load your chat widget.
- Add your restaurant’s domain (e.g.
myrestaurant.com) to restrict the widget to your site only - Leave the list empty during development to allow all origins
- The widget will silently fail to load on any domain not in the list
Account Settings
- Change password — update your dashboard password
- Your email address is set by Suko and cannot be changed from the dashboard